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If you're interested in My Tax Back but have a few further questions you'd like answered - this is the place to come! We fired them a few questions and this is what they had to say... Q. Why do I need you to process my tax return, I can do it myself! A. Yes you can… BUT we are experts at processing tax returns and can probably maximize your refund. Also, we can access info for the past five years and process tax refunds for each of these five years. If you apply to process your own return, only to discover that you actually owe tax...you have to pay the tax bill. If we process the return for you, you DO NOT have to pay the tax bill. We eliminate the risk! Q. How much does it cost. A. If you aren’t entitled to a refund, there is NOTHING to pay. Also if your refund owing is less than $30, there is NO FEE. On average our fee is about 25% of the value of your refund. This is a NO RISK option for you. You have nothing to lose, and everything to gain. Normally an accountant would charge around $150 per hour weather you get a refund or not! Q. I’m self employed, can you do my tax return? A. NO. We specialize in processing returns for wage and salary earners. We recommend you deal with an accountant who specializes in small businesses. We recommend Liz Culpan from Keystone Accounting or Dave Johnstone from Peat Johnstone. Q. How much will I get? A. That depends on a number of factors, but typically the average refund that we get for our clients is around $300 - 500. However, we’ve processed many returns where our clients have received several thousand dollars back from the IRD. Q. How long does it take? A. This depends on how quickly the IRD process your return, but usually you’ll get a cheque in the post within 45 working days. If your refund is more than $2,000 it may take little longer. Q. I’ve never heard of you before? A. We are new to Auckland, however we are one of the biggest Tax Agents in New Zealand with many satisfied customers. Check out our website at www.mytaxback.co.nz There is no upfront fee and no risk, what have you got to lose? Q. Can you do the refund for my wife/girlfriend/husband/friend etc? A. Yes we can, but we need confirmation of their personal details and their authority to act as their Tax Agent. Take a spare form and they can fill it in and fax it to us at 09 5288124. Alternatively, visit www.mytaxback.co.nz and fill in our online application form. Q. What happens if you discover that I owe tax to the IRD? A. If you owe tax, we simply do not process your tax return, so you will not get a tax bill. We only process tax refunds, not tax bills. The advantage of using a tax agent is that we can access all your IRD information and ascertain whether or not you owe tax and we only file a return on your behalf if you are entitled to a tax refund. Q. Why do people get a tax refund? A. There are many number of reasons people get tax refunds but the most common are - They earned under $38,000
- They worked while they were at school (under 18)
- They only worked part time or part of a tax year.
- They simply just paid too much tax
These are not the only reasons so it is important that if someone has worked full or part time in any of the last five years they put a return in thru us and we can get them a risk free refund! |